Discover the value

From neglected to golden opportunity? Our training programs open your eyes with proven effective Services knowledge and skills. With this you learn how you can achieve a distinctiveness with Services which is difficult to copy.
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“Services is the most undervalued potential within our business; it requires different knowledge and skills!”


Workshop ‘Competing with services’

Competing in the 21st Century is Competing with Services! Why? How? and what ?, will be shared interactively with the key officers of your company in an inspiring day program based on practical cases.

Route to Services-As-A-Business

You will gain insights in the route to Services-As-A-Business: where you are now, which market opportunities are relevant to you and which route will you take, including concrete milestones. A kickstart for your Services-As-A-Business!

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Naamloze presentatie

Masterclass ‘Leading Services Innovation’

How do you create value with Services? How does the design process work? How do you position and launch Services? What agreements do you make with whom and why? What are the tax and legal consequences?

Evidence from Practice & Science

In six knowledge blocks, we share practical cases and scientific insights that we have realized and applied over the past 20 years. With this you create a solid foundation for your Services Business Case.

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Programma Masterclass Leading Services Innovation

Training ‘Consultative selling principles’

What is needed to land the value of Services with sales and your customers?

Cashing in value

Services is always a co-creation. It is not just only about the (technical) solution, but about building trust. How do you become a trusted advisor to your client, so that he entrusts his pains to you? With this two-day training you will learn skills to capitalize on the value of your Services.

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Grodan Serviceconcept kick of projectteam

“The greatest insight is that services are really a different game. We are going to set up a dedicated team on that, otherwise it won't work!"

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