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Gekozen tag:   Services   ×

Service, an earnings model?

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Ask ten entrepreneurs about service and they all say it is extremely important to keep their customers satisfied.

"But what do you mean by 'keeping satisfied'?"


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Do you have difficult customers? You are to blame.

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Difficult customers do not exist, they are created. By you. Because how difficult do you become if your suppliers do not adequately respond to your questions?

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Free service is inflation for your company

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Your Service department grows with your company. However, if you continue to provide services free of charge, you will suffer losses. Should you create an additional earnings model?

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Scalable revenue model?

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“The entire world wants something from me but my production company has a linear growth model. That has always been the case and will remain so”, the entrepreneur comments with slight frustration.

“Why do you think that is?” 

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